Design FAQ
Have questions about our site and services?
We're here to help!
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What can I expect from working with Imagaton?
While we thrive in making fun, silly, expressive, and sometimes creepy creations, we conduct ourselves as a serious business! And we'll make sure to hold ourselves to that standard with every endeavor we take!
We'll work with you on your design, taking in all the suggestions or demands you make, give our own input on what potentially could work, and explain our process and techniques to give you the best understanding of how we actually create our artwork!
And we will do this every step of the way, making sure you're in the loop on any steps we take going forward!
This is a team effort! We want to join with you to truly create something beautiful and that will shine brightly for whatever use you have for it!
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What's with all the watermarks in your Gallery?
Sadly, art theft has been soaring in recent times and Imagaton stands vigilant to defend their products against both AI and companies using our art without permission.
Even though we'd prefer another solution to the problem, we place watermarks and use the software Glaze to protect against said art theft.
We sincerely apologize for it. Believe us, it hurts us more than it does you.
Don't fret, however. When we send you your finished design, it will contain no watermarks or Glaze filters of any kind and will be fully ready for usage!
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Does Imagaton offer printing services?
Unfortunately, while we'd love the idea of having our own printing company ready to place your freshly created design onto to banners or buttons, Imagaton only offers services for design.
While we can't print any of your ideas, when we chat about your product, feel free to ask about recommendations for any outside printing services! We've got a few in mind!
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Is there a terms & conditions I must agree to?
When we send you a quote and you finish purchasing it, you will receive a note attached to it saying you automatically agree to our Terms & Conditions.
Make sure you read them carefully before making a purchase!
You can read our full Terms & Conditions page HERE.
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If I don't like my product, what can I do?
If you are not satisfied with the sketch we have created for you, we will keep working with you until you find the right fit for your idea.
If you do not like the sketch we send you during that step of the process, we will keep making changes to it until you are satisfied.
We will then start finalizing your design, making any adjustments to the color, lines, shading, etc. along the way.
If you are not satisfied with our services and would no longer like follow through with creating your design, please be aware that we will not be able to refund your order after you have already made a purchase.
We believe our time is valuable and should be compensated for.
You also can not change your idea after it has been purchased Or is being worked on.
If you want us to create a cat, we'll happily create a cat for you. But if you want a dog half-way through, you will have to request an entirely new quote and make an entirely new purchase.
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